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Privacy Policy

Last updated: May 22, 2026

1. Introduction

ClickLab ("we", "our", "us") collects and processes personal data to provide our AI-powered thumbnail generation service, manage user accounts, and improve our platform.

2. Information We Collect

We may collect and process the following types of information:

  • Account Information: such as email address and login details
  • User Content: prompts, generated thumbnails, and related inputs/outputs
  • Usage Data: interactions with our website and features
  • Technical Data: IP address, browser type, device information
  • Analytics Data: collected through tools including GrandLine and Google Analytics

3. Legal Basis for Processing

Where applicable under GDPR, we rely on the following legal bases:

  • Contractual Necessity: to provide access to our services
  • Legitimate Interests: to improve our platform, enhance user experience, ensure security, and support marketing efforts
  • Consent: where required (e.g., certain cookies or tracking technologies)

Legitimate Interest Explanation: We process certain data (such as usage patterns and analytics) to understand how users interact with ClickLab, improve performance, develop new features, and promote our services. These activities are conducted in a way that minimizes impact on user privacy and do not override your rights.

4. How We Use Your Information

We use collected data to:

  • Operate and maintain the service
  • Generate thumbnails and related assets
  • Process payments via Stripe
  • Analyze usage and improve performance
  • Provide customer support
  • Communicate important service updates

We do not sell personal data.

5. Data Sharing and Disclosure

We may share information with trusted third parties, including:

  • Payment processors: such as Stripe
  • Analytics providers: such as GrandLine and Google Analytics
  • Infrastructure providers: hosting and cloud services
  • Legal authorities: when required by law

These parties process data only on our behalf and under appropriate safeguards.

6. AI Training and Generated Content

We may use prompts and usage data to improve our services and models. Where possible, data is aggregated or de-identified before use.

We do not intentionally use personally identifiable information for training without safeguards.

7. International Data Transfers

Your information may be processed in countries outside your own. Where required, we implement safeguards such as standard contractual clauses to protect your data.

8. Data Security

We implement technical and organizational measures to protect your information. However, no system can be guaranteed to be completely secure.

9. Data Retention

We retain personal data only as long as necessary to:

  • Provide our services
  • Maintain account history
  • Comply with legal obligations

10. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing

To exercise your rights, contact us at [email protected]. We will respond within a reasonable timeframe.

11. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain essential site functionality
  • Measure cookieless pageviews and product usage through GrandLine
  • Analyze usage through optional GrandLine and Google Analytics cookies after consent

GrandLine is installed through first-party ClickLab proxy routes. By default, ClickLab loads the cookieless GrandLine script from /js/grandline.js and sends pageview events through /api/grandline/pageview. These events may include page URL, referrer, browser and device information, user agent, IP-derived request information, and country headers provided by our hosting or network providers.

If you accept analytics cookies, ClickLab may load the cookie-enabled GrandLine script from /js/grandline.cookies.js and Google Analytics may be initialized. These optional analytics tools help us understand site usage, improve product performance, and prioritize fixes and features.

Where required, we obtain your consent before using non-essential analytics cookies. Rejecting analytics cookies does not affect core ClickLab features, and you can change or withdraw your analytics consent from your account settings.

12. Children's Privacy

Our service is not intended for children under 13, and we do not knowingly collect personal data from children.

13. Contact Information

If you have questions about this Privacy Policy or your data, contact us at:

[email protected]